Privacy and Cookie Policy

At EMS Estates (“we,” “us,” “our”), we are committed to protecting your privacy — whether you’re visiting our website or working with us as a client. This policy explains how we collect, use, and protect your information.

Website Privacy

We collect minimal information necessary to provide and improve our services:

  • Contact forms: We collect your name, email, phone number, and inquiry details to respond to your request.
  • Cookies: Session cookies are temporary and last until the user closes their browser window. WordPress, like other website platform providers, relies on browser settings to manage cookie durations. Users can also manually clear cookies from their browser settings. Privacy regulations may require periodic renewal of cookie consent, particularly for non-essential cookies. 
  • Embedded content: Embedded videos, images, or articles may collect data as if you visited the original site. We are not responsible for the privacy practices of those sites. We limit our use of embedded content for this reason.
  • Analytics: We may use analytics to understand website use, but do not share personally identifiable data with analytics providers.
  • Third-party providers: We may use trusted third-party vendors (e.g., web hosting, email services) who access only what is necessary and are bound by confidentiality.
  • Children’s privacy: Our website is not intended for children under 18. We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.

Cookie Policy / Analytics / Tracking Opt-Out

We use Google Analytics and their related cookies for website analytics only. You can control cookies through your browser settings and block tracking pixels or analytics scripts if desired. If you prefer not to be included in analytics, please contact us and we will provide guidance on how to opt out or disable tracking where possible.

We do not sell or rent personal data. While we do not specifically target EU or California residents, we strive to honor GDPR and CCPA principles where applicable. If you are a resident of California or the EU, you may have additional rights to limit the use of your data. Please reach out if you wish to exercise these rights. We are happy to assist.

How We May Contact You

We may contact you to:

  • Provide appointment reminders
  • Offer services that may interest you
  • Collect payments

Email Marketing &Text Opt-Out

Your privacy matters to us. You have the right to opt out of optional communications, marketing messages, or tracking at any time. To make a request, please contact us or use the opt-out links provided in our communications. We will process your request promptly.

If you no longer wish to receive informational or promotional emails, click the “unsubscribe” link at the bottom of our messages, or contact us directly.

Your Privacy Rights

You have the right to:

  • Request limits on certain uses of your data
  • Receive communications in alternative ways or at alternative locations
  • Access and request a copy of your protected personal data
  • Request corrections to your records if information is inaccurate or incomplete (in writing)
  • Request an additional copy of this policy

Data Protection & Breach Response

  • We collect only what is necessary and limit access to authorized personnel.
  • We use encryption where possible in storage and transit.
  • We have strict access controls and confidentiality agreements.
  • In case of a breach, we will assess, mitigate, and notify affected parties as required.

Your Options for Privacy & Tracking

  • You can control cookies through your browser settings.
  • You may block tracking pixels and analytics scripts if desired.
  • We do not sell or rent personal data.
  • While we do not specifically target EU or California residents, we strive to honor GDPR and CCPA principles where applicable. Please reach out to us for privacy requests. We are happy to assist.

Policy Updates

This policy was last updated May 2026. We reserve the right to update it as needed. Material changes will be posted on our site.

Contact Us

If you have any questions, concerns, or privacy requests, please contact us.

Phone: (503) 444-7498

Email: elizabeth@emsestates.com

Mailing Address: 610 SW Broadway #401, Portland, OR 97205

Summary

  • We protect your personal information.
  • We limit what we collect and how we share it.
  • We respect your rights to access, correct, or delete your data.
  • We are committed to transparency and security.